Environmental, Social & Governance Policies

Marketing Signals is a fully remote agency. We have no office and no commute, so our footprint comes mainly from the electricity used in our team’s home offices, the hardware we use and the cloud services we run on. We have committed to reduce our emissions by 42% by 2030 and to reach Net Zero by 2035.

• We are assessed by EcoVadis and track our sustainability progress through its annual assessments.
• We partner to give our staff fully recycled laptops, and re-use or recycle equipment when it reaches the end of its life.
• We run on cloud-based services rather than our own servers, and support our clients to reduce their own emissions through efficient cloud-based computing.

Environment

Working remotely removes the two largest impacts of a traditional agency: an office building and the daily commute. What remains is mainly the electricity used in home offices, our IT equipment and occasional business travel.

We are measuring the wider emissions our activities create, and working with our suppliers and clients to reduce them.

Home offices

• Encouraging staff to switch off equipment at the end of the day and to use energy-efficient lighting and heating
• Running a paperless business: invoices, contracts and correspondence go by email or client portals rather than post

Hardware

• Fully recycled laptops for staff, supplied through a specialist partner
• Re-using, re-selling or donating equipment we no longer need, and recycling the rest responsibly

Travel

• Meeting clients and each other by video call by default, and using public transport when we do travel

Social

We are a remote team working a four-day week. We have a learning and development plan that improves the skills of our staff, and we run regular staff surveys to measure engagement and give everyone a way to share ideas with the leadership team.

Governance

Our Managing Director is responsible for our environmental policy and for making sure the actions in it are carried out.

We have policies to make sure we run the business with care and professionalism, and we increasingly ask our suppliers to show due care in how they source and provide goods and services to us.

Everyone at Marketing Signals is expected to know this policy and apply it in their own work, and managers make sure it is applied consistently.

Our commitments

Through our environmental policy, we are committed to:

• Considering environmental issues when we plan and run the business
• Meeting environmental legislation and client standards where they apply
• Setting environmental objectives and targets, and improving on them each year
• Making sure every member of staff knows this policy and our targets
• Reducing our energy use and carbon emissions through our carbon reduction plan
• Reaching Net Zero by 2035

For any further information on our ESG policies, email esg@marketingsignals.com.