Online Reputation Management That Pushes Negative Results Down

When buyers, investors or candidates search your name, page one of Google and the AI answer above it decide what they think. We push unwanted results down by finding, creating and promoting positive content about your business, on your own site and on trusted third-party sites, so the results that reflect you best are the ones people see first in Google, ChatGPT, Gemini, Perplexity and AI Overviews.

Let’s Work Together
Gareth Hoyle
Gareth Hoyle
Managing Director

We’ve Helped Dozens Of Great Brands Grow Their Digital Presence Via Search Marketing

  • Tree Center
  • Ultimate performance
  • Ray-Ban
  • Better Bathrooms
  • Marriott
  • Missguided
  • GXO

When someone searches your name, page one is your reputation.

Very few people look past the first page of results for a brand name, and AI assistants now summarise what they find before anyone clicks. One critical article, an old complaint thread or a run of poor reviews can shape that first impression for years.

Our online reputation management is built on one principle: highlight the positive to push down the negative. Removal is only possible in narrow cases, so we focus on what works in every case, making the best and most accurate content about you easier to find than the worst. Some of that content already exists and needs promoting. Some needs creating. Some belongs on your own site, and some on third-party sites that Google and AI systems already trust.

Why Choose Us

Performance-Driven Digital Marketing Across All Search & AI Surfaces.

Promote The Positive. Push Down The Negative.

Team meeting in booth with wall screen

Two Kinds Of Positive. Two Places To Put It.

Existing And New Content, On Your Site And Beyond

Most brands already have more positive material than page one shows: press coverage, awards, case studies, strong reviews and profiles sitting on page two or three. We start by finding it and making it rank. Where there are gaps, we create new positive content, on your own site and on third-party sites with the authority to outrank what you want moved down.

 

  • Existing positive content found and promoted
  • New positive content created where gaps exist
  • Your own site built to own more of page one
  • Third-party profiles, coverage and reviews strengthened
  • What Google shows for your name improved
  • What AI assistants say about you corrected and reinforced
Team strategy

Online Reputation Management Built On Search And PR

Our Online Reputation Management Services

Two colleagues working together in a wooden meeting booth

A strong first page is rarely built from one tactic. These are the services behind our online reputation management, each aimed at the same outcome: more positive, accurate results for your name in Google and in AI answers, so the negative ones are pushed out of view.

What Online Reputation Management Delivers

Pushing down a negative result is the visible outcome. The longer-term value is a first page that keeps working for you whenever buyers, investors, journalists and candidates search your name.

A First Page You Can Stand Behind

Page one for your name filled with results that reflect the business as it is now: your own site, credible coverage, current profiles and fair reviews.

Accurate AI Answers

AI assistants describe you from consistent, current sources, so the answer a buyer reads about you is accurate and fair.

Assets That Keep Working

Positive content, coverage and profiles keep ranking after they are built, unlike advertising that stops when the budget does.

Protection For The Future

A strong first page is harder for a new negative story or review to break into, so one bad day does far less damage.

Trust At The Point Of Decision

Tender panels, investors and senior hires search before they commit. What they find supports the conversation instead of derailing it.

Methods You Can Defend

No fake reviews, no sham sites and no legal threats. Everything we publish is genuine and would stand up to scrutiny from a journalist or a regulator.

Let's Work Together
Gareth Hoyle
Gareth Hoyle
Managing Director

How Our Reputation Work Runs, Step By Step

1. Audit Google And AI

We record page one for your brand and people searches and the AI answers about you, and agree which results matter most to move. That baseline is what every later report is measured against.

2. Map The Positive

We list the positive content that already exists and where it ranks, then plan the new content needed on your own site and on third-party sites to fill page one.

3. Build And Promote

We create and optimise content, earn coverage and strengthen profiles and reviews, then build authority for the pages best placed to outrank the results you want moved down.

4. Track And Report

We track your brand results and AI answers every month and report which results have moved, what has replaced them and what we are doing next.

Let's Work Together
Gareth Hoyle
Gareth Hoyle
Managing Director

Don’t just take
our word for it

Jamie Evans
Jamie Evans
Head of E-commerce
Jaded London logo

“Marketing Signals is our kind of agency: they do what they say they are going to do. The team is responsive and has the ability to pivot onto different priorities throughout the yearly trading cycle. We are well on target to meet our own sales target on the back of their work.”

Rob Hughes
Rob Hughes
Director, Global SEO

“I've worked with Marketing Signals on a few projects and always had great customer service, fast delivery and reliable quality. Definitely somebody who should be on your potential agency list for any future activity.”

Matthew Miller
Matthew Miller
Managing Director
Kenway Miller logo white for dark backgrounds

“We have been working with Marketing Signals since 2015, after our previous agency had messed up. They helped reduce our average CPC and increase conversions, as well as helping us launch a separate site just for Drug Driving leads. We've never looked back and have referred them to many of our other business contacts.”

Sandra Carosi
Sandra Carosi
Head of Marketing

“As a long-term client of Marketing Signals, I can confidently say their expertise in SEO and PPC is second to none. They deliver consistently good results from SEO and PPC and maintain excellent communication with us.”

David Weaver
David Weaver
Co-founder

“Gareth and the team immediately understood what we were looking for and the type of audience we wanted to attract. Through site changes, content improvements and lots of great PR pieces, we were able to significantly increase the number of leads we got from the organic channel.”

Katie Owen
Katie Owen
Founder
Sargasso logo

“An excellent agency to work with and a perfect choice if you're looking to scale quickly.”

Reputation Management Insights

Guides To Protecting Your Search Reputation

FAQs

  • Digital pr
    Our Digital Marketing Services

    Digital PR

    Digital PR is one of the strongest levers for driving organic growth, and increasingly for visibility in LLM platforms like ChatGPT, since the same coverage that earns a backlink is often what gets cited in AI-generated answers too.

    We build campaigns that secure links and coverage in tier-one publications, including national, local and trade press, pitched around stories relevant to your brand rather than generic news-jacking. That targeted approach is what turns coverage into rankings, not just column inches.

  • Marketer working on laptop at office desk
    Our Digital Marketing Services

    AI SEO & GEO

    Search has already expanded beyond traditional engines. We build your organic presence across Google as well as AI platforms like ChatGPT, Perplexity, Gemini and Claude.

    We track and improve your citation coverage and share of voice inside AI Overviews and LLM-generated answers with the same rigour we apply to traditional rankings, across competitive markets including retail, B2B, accountancy, travel and finance.

  • Woman smiling
    Our Digital Marketing Services

    Pay Per Click (PPC)

    Paid search is often the fastest route to revenue a business has, which is why it rewards close, expert management rather than set-and-forget campaigns.

    Our PPC specialists run Google Ads, Shopping Ads and Microsoft Ads for e-commerce and lead-generation brands, building every campaign around the conversions that drive your business, whether that's online orders or qualified enquiries. Ongoing optimisation and clear reporting show you what your budget is returning, so you can invest more with confidence.

  • Woman writing
    Our Digital Marketing Services

    Organic Search (SEO)

    Our SEO campaigns are built around how your business grows, combining technical SEO, content and authority into a cohesive strategy.

    Our specialists identify where your market's actual opportunities sit, then build and run campaigns against them, not a generic checklist. That means growing website traffic that converts, not traffic for its own sake.

  • Woman working
    Our Digital Marketing Services

    Integrated Search (SEM)

    When SEO, PPC and GEO are planned together, performance compounds. With specialists across all three, we build one strategy from shared query data and improve it through testing rather than guesswork.

    Paid data sharpens organic targeting, organic insight cuts wasted PPC spend, and both shape the content and coverage that AI assistants cite and recommend. It’s search marketing run as one integrated strategy across Google and AI answers, rather than separate campaigns competing for the same budget.

  • Woman brew smiling
    Our Digital Marketing Services

    SaaS Link-Building Agency

    Organic search is a long-term growth channel for most SaaS businesses, and links still carry real weight in how Google ranks pages.

    Our team builds SaaS-specific link campaigns around the terms your buyers actually search, for established and enterprise software brands competing in crowded markets.

  • Team reviewing a laptop together on an office bench
    Our Digital Marketing Services

    Online Reputation Management

    We push negative search results down by promoting the positive: the coverage, reviews and profiles you already have, and new content we create on your site and on trusted third-party sites.

    We work on what Google shows for your brand and on what AI assistants such as ChatGPT, Gemini and Perplexity say about you.

Laura Salini

Ready To Take Control Of Your Search Results?

Get in touch for a friendly, informal chat with our team about how we can help your business thrive online.

Let’s Work Together