Straight Answers on SEO, AI Search, PPC and Digital PR
The questions marketing teams bring us about SEO, AI search, PPC and Digital PR, answered by the specialists who run the campaigns.
What is your board asking you?
Each question opens a short reading path, in the order we would explain it to you. Written by the people who run the work for mid-market and enterprise brands.
014 articles · 33 min
Can AI assistants find and recommend us?
How ChatGPT, Gemini and Google AI Mode choose which brands and products to show, and what to fix first.
024 articles · 31 min
Is our agency reporting telling us the truth?
Separate the sales you would have had anyway from the ones the work actually added.
034 articles · 36 min
What should we spend on search, and how do we justify it?
What drives the cost, how to forecast the return and how to get the budget signed off.
044 articles · 32 min
Are we getting full value from Shopping and paid search?
Feeds, account structure and Performance Max set up to protect your margin, not just your ROAS.
054 articles · 31 min
We are replatforming or launching abroad. What could go wrong?
Protect the rankings and revenue you already have while the site changes underneath them.
064 articles · 31 min
Which channel should get the next pound?
Compare search, retail media and the rest on what each one adds, then decide what to run in-house.
074 articles · 24 min
How do we measure what AI search is actually worth to us?
Track the prompts that matter, see the visits and leads AI assistants send, and find the sources shaping their answers.
084 articles · 34 min
Is our PR helping us get found, or just getting us in the papers?
How coverage turns into links, rankings and AI citations, and what journalists actually want from you.
093 articles · 17 min
Our organic traffic has dropped and nothing changed. Why?
Google can change what a search means, how clicks are judged and how much of the page AI answers take.
103 articles · 27 min
How do we scale content across a big catalogue without it turning into spam?
Build pages at scale that rank and convert, starting from the searches that already make you money.
114 articles · 39 min
Which links actually move rankings, and which are a risk?
How we judge a link at page level, when placements are worth it and the partner links most teams miss.
122 articles · 14 min
Are we using the customer data we already hold?
Put your customer lists and converting search terms to work across paid and organic search.
Or ask your own question
Describe what you are trying to work out and we will point you to the articles that answer it.
Or browse by topic
AI Search & GEO
How brands get cited in ChatGPT, Perplexity, Gemini and AI Overviews: GEO and AI SEO guides on measurement, audits, content and Digital PR.
11 articles
SEO
SEO guides for mid-market and enterprise brands: technical SEO, content and site architecture, explained by the team that runs our organic search work.
15 articles
PPC
PPC guides for budget owners: Google Ads account structure, Performance Max, Customer Match, brand bidding and PPC management fees.
7 articles
Digital PR
Digital PR guides: data-led and reactive campaigns that earn coverage, links and AI citations, judged on business outcomes.
8 articles
Integrated Search
Integrated search guides: running SEO, PPC and GEO as one plan, with shared keyword data, brand bidding tests and budgets set on what each channel adds.
9 articles
Link Building
Link building guides for SaaS and B2B brands: page-level vetting, integration partner links, niche edits and white label link building.
5 articles
Reputation Management
Online reputation management guides: pushing negative results down, removal routes, reviews, positive content and what AI assistants say about your brand.
6 articles
Written by the people doing the work
No ghostwriters. Pick a specialist to read everything they have written.

Gareth Hoyle
Managing Director
21 articles

Laura Salini
Head of Customer Success
10 articles

Simon Rattray
Head of Strategy
9 articles

Sam Forrester
Content Manager
8 articles

Harry Nisbet
General Manager
4 articles

Jade Denby
Head of Digital PR
4 articles

Joseph Woodcock
Senior Digital PR Manager
3 articles

Georgina Bainbridge
Discovery and Outreach Team Leader
2 articles

Ronan Gough
Senior Outreach Specialist
2 articles

Paige-Jordan Deacon
SEO Outreach Executive
1 article
Every article, searchable
Search by topic, author or format, or sort by what is newest.
Showing 1–12 of 64 articles
11 min readHow AI assistants decide what to say about your brand, and how to change it
Where AI answers about your brand come from, why they get things wrong and how to change them: consistent facts, corrections at source and prompt tracking.
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11 min readRemoving negative content from Google: what is possible and what is not
Every route for getting negative content out of Google in the UK, who can use it, what it achieves, and when pushing the result down is the only option.
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10 min readHow to push negative search results down: what works and what doesn't
The suppression method end to end: audit page one, choose pages to promote, build their authority in Google and AI answers, and avoid tactics that backfire.
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8 min readWhat do Google and AI say when someone searches our name?
What a search for your company name shows is a board-level risk. What to check, why removal rarely works and how positive content pushes negative results down.
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8 min readSEO forecasting your finance director will believe
How to build an SEO forecast and business case that survives a finance review: stated assumptions, your own data, three scenarios, payback and tracking against actuals.
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8 min readSEO reporting for the board: the KPIs a marketing director should own
The SEO KPIs a board needs: non-brand revenue and new customers, share of search, AI visibility, leading indicators with context, and cost and payback on one page.
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8 min readRetail media or search: where the next pound should go
How retail media differs from Google search and Shopping, when each wins, and how to test and split the budget so finance can see what every pound adds.
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7 min readProgrammatic SEO for large catalogues, without the spam risk
When templated pages at scale are worth building for a catalogue, marketplace or travel site, how Google's spam policies apply, and how we test before rolling out.
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8 min readWebsite migration SEO: replatforming without losing revenue
The SEO side of an e-commerce platform move: how to baseline, map and redirect URLs, handle platform constraints, launch safely and judge what normal looks like afterwards.
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- Demand Gen campaigns for e-commerce: when they earn their budget
- Google Merchant Center: the feed fixes that move Shopping revenue
- In-house or agency SEO: the hybrid model that actually works
- Measure your agency on revenue, not rankings
- Agentic commerce: how to get chosen when AI does the shopping
- Product schema and product pages that AI answers can use
- International e-commerce SEO: hreflang and choosing your next market
- Google AI Mode for e-commerce: what to change on your site
- You don't need a proposal, you need a market feasibility report
- PPC management fees: why percentage of spend is the wrong model
- SEO pricing: what drives the cost of SEO for larger brands
- Digital PR strategy for AI search: getting cited by ChatGPT
- E-commerce category page SEO: ranking the pages that carry revenue
- Google Ads account structure that protects your CPA
- SEO and PPC as one plan: what changes when the channels share data
- LLM traffic in GA4: measuring visits and leads from ChatGPT
- SaaS backlinks: how we vet a link at page level
- How we build data-led digital PR campaigns that earn coverage
- Technical SEO audits that get implemented: fixes ranked by revenue
- Customer Match in Google Ads: use the data you already hold
- B2B SaaS SEO: the integration and partner links teams ignore
- PPC and SEO strategy: plan content from converting search terms
- AI visibility audit: the first ten things we check
- How to rank in AI Overviews: the page changes that matter
- Reactive PR in practice: turning breaking news into links
- Brand bidding: how we test whether your brand ads add sales
- Performance Max best practices without losing control
- Niche edits: when they work and how we vet them
- Google NavBoost Explained: How Click Behaviour Affects Rankings and How to Track User Engagement
- How to pitch a journalist: What an ex-Reach PLC pro really thinks of your pitch
- SEO for Fashion Brands: What Actually Works (and What’s Changing)
- How to Write Content for SEO That Converts and Ranks
- How we successfully moved to a four-day working week
- Link Building for SaaS: 20 Strategies That Work
- 10 ways to manage stress and improve your mental health in the PR industry
- AI Skills vs A-Level results: I’d hire skills over straight As every time
- Dad cuts £1600 a month childcare costs for son in half by getting paid for a day off
- Eight ways to land a marketing role, without a degree
- How to Choose Which Prompts to Track in AI Search
- How to Get Started with SEO Outsourcing
- How to Master Digital PR in the US
- How to Measure Performance in AI Search
- Law Firm SEO: What Actually Works in 2027
- Query Intent Shift: What to Do When Google Changes What Your Keyword Means
- SEO vs. SEM: How They Differ and When Each Strategy is Best
- The must-have tools for any Digital PR pro
- The Ultimate Guide to White Label Link Building
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